If you do not find your answer in this section, do not hesitate to contact us at [email protected]
All rates published on the website are subject to change without prior notice. They are expressed in Argentine pesos including taxes.
All services are subject to confirmation according to the availability of the service provider.
All services may be cancelled or modified free of charges 5 days prior to the start date of the service:
Yes, it is recommended to book in advance, especially during the high season (October-March), as excursions spots are limited.
Yes, you can, but it’s recommended to book excursions in advance as spots are limited. We suggest you get in touch with us ahead of time.
No, it’s not possible. But you can check with us for availability so we can help organize your itinerary.
All bookings must be paid by bank transfer, bank deposit, debit card or credit card (in this case a surcharge of 6% will be charged). The booking is only taken with the 100% of the payment.
Yes, it is necessary to complete all the required information, as these details are essential to confirm your reservation.
We invite you to visit the National Parks website to check the prices and purchase your tickets: https://ventaweb.apn.gob.ar/
The best time to visit El Calafate is during the summer season, which runs from December to March, ideal for enjoying more outdoor activities.
The weather in El Calafate is mostly cold and dry, making it difficult to distinguish clothing by season. In summer, winds are stronger and more frequent.
It’s always better to wear warm layers. Trekking or athletic shoes are recommended.
Windbreakers with hoods, along with gloves, scarves, and jackets, are advisable throughout the year. Don’t forget sunglasses and sunscreen.
You must carry your passport along with travel insurance and consult your Embassy or your country’s Immigration Office regarding visa requirements. It is mandatory for minors to have their identity documents and to stay with their parents or legally authorized guardians, especially for lake excursions, trekking on the Patagonian Ice Field, and visits to Chile, as these documents will be required to participate
El Calafate has an international airport located 20 km from the city, with daily flights from various cities in Argentina and other countries. You can contact us to arrange your transfer to or from the airport.
For flight status please visit the following page: https://aeropuertoelcalafate.com/
The currency used in El Calafate is the Argentine peso. It is advisable to carry cash, as not all establishments accept credit or debit cards. Currency exchange is also available in the city, especially at banks and exchange offices.
You can turn to Cambios Del Sur, located at Avenida Libertador n° 963. Telephone: 02902-491455.
In case you require emergency services, please keep the following in mind:
Useful phone numbers:
Hospital: 107
Customer service (Telephony): 110
Official Time: 113
Long Distance: 19
National direct dialing (NDD) access: 0
International direct dialing (IDD) access: 00
International operator service: 000
Fire department: 100
Police: 101
Civil Defence: 103
If your emergency occurs on access roads, please note that passenger vehicles have radio equipment to communicate with El Calafate, Río Gallegos, or La Esperanza on Civil Defense frequencies: HF 3857.5 USB - 6970 USB or VHF 149.335 to request necessary assistance.
Los Glaciares National Park is a unique and protected place. It is important to follow the guides’ instructions, avoid littering, and refrain from activities that may harm the environment. Remember, we all have a responsibility to preserve these natural spaces.
Send us your questions and we’ll be happy to help.